Management Training

There are 34 management practices in ITIL® 4. They are defined as a set of organizational resources designed for performing…

There are 34 management practices in ITIL® 4. They are defined as a set of organizational resources designed for performing…

There are 34 management practices in ITIL® 4. They are defined as a set of organizational resources designed for performing…

ITIL® has led the IT Service Management industry with guidance, training and certification programs for over 30 years. ITIL® 4…

ITIL® has led the IT Service Management industry with guidance, training and certification programs for over 30 years. ITIL® 4…

This module covers the ‘core’ service management activities and expands the current scope of ITIL® 4 to cover the ‘creation’…

This module covers all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.…

This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It helps…

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and…

This is a universal module that will be a key component of both ITIL® 4 Managing Professional and ITIL® 4…