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Our growing company is searching for a Dutch speaking Sr. Account Manager who can offer reliable support to the sales team and help improve efficiency as sales volume increases.
If you have previous sales experience and/or you’re interested in taking your career to the next level, we encourage you to apply.
Your responsibilities
- Follow up on proposals and clos deals
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
- Research customers wants and needs
- Suggest solutions that answer clients needs and wants
- Ensure the ordered products are delivered in a timely manner
- Serve as contact point for key customers and internal teams
- Resolve customers’ complaints in an effective and respectful way
- Gather, report and communicate customers’ feedback on service, technology and product delivery
- Research and source new potential clients
- Measure, track and analyze key account metrics
- Create reports for upper management
- Keep abreast with industry and market trends and best practices
Your experiences
- Previous working experience as an Account Manager for at least 5 years
- Experience in B2B market
- Affinity with IT and/or training solutions
- Outstanding communication and interpersonal skills
- Aptitude in networking and building relationships
- Excellent time and project management skills
- Ability to prioritize and meet critical deadlines
- Problem-solving and negotiation aptitude
- Service oriented
- Result driven
- Strong knowledge of MS Office suite
Who you are
- Customer oriented
- Team worker
- Flexible
- Structured
- Honest
- Ethical
- Straightforward
- Objective
- Open minded
- Stress resistant
- Empathic