This is a universal module that will be a key component of both ITIL® 4 Managing
Professional and ITIL® 4 Strategic Leader streams.
It provides candidates with the practical skills necessary to create a learning and improving IT
organization, with a strong and effective strategic direction.
It covers the influence and impact of Agile and Lean ways of working, and how they can be
leveraged to an organization’s advantage.
It provides practitioners with a practical and strategic method for planning and delivering
continual improvement with necessary agility.
An exam voucher that is valid for one year will be issued on the first day of the training
The ITIL® 4 Specialist and ITIL® 4 Strategist courses are offered in collaboration with D-ICT
Solutions ATO/Affiliate.
Management Training
ITIL® 4 Strategist – Direct, Plan & Improve
Who should attend this course?
- Managers of all levels involved in shaping direction and strategy.
- Managers responsible for developing a continually improving team.
Prerequisites
ITIL® 4 Foundation certificate.
ITIL® is a registered trade mark of AXELOS Limited / The Swirl logo™ is a trade mark of AXELOS Limited.
