ServiceNowServiceNow® Fundamentals
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During ServiceNow Fundamentals, participants learn about many topics and interact with various applications by navigating the platform and applying their…
ServiceNowServiceNowServiceNow® IT Service Management (ITSM) Fundamentals
05/1 - 06/1, 09/2 - 10/2, 03 ...
Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service Management…
ServiceNowServiceNow® IT Service Management (ITSM) Implementation
18/1 - 20/1, 15/2 - 17/2, 01 ...
Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a concept that…
ServiceNowServiceNow® System Administration Advanced
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Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance. The System Administration Advanced course teaches about the…
ITIL®
ITIL® 4 Foundation e-Learning (exam included)
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ITIL® has led the IT Service Management industry with guidance, training and certification programs for over 30 years. ITIL® 4…
ITIL®
ITIL® 4 Specialist – Create, Deliver & Support
24/4 - 26/4, 26/6 - 28/6, 25 ...
This module covers the ‘core’ service management activities and expands the current scope of ITIL® 4 to cover the ‘creation’…
ITIL®
ITIL® 4 Specialist – Drive Stakeholder Value
06/2 - 08/2, 03/5 - 05/5, 02 ...
This module covers all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.…
ITIL®
ITIL® 4 Specialist – High Velocity IT
20/2 - 22/2, 08/5 - 10/5, 09 ...
This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It helps…
ITIL®
ITIL® 4 Strategic Leader – Digital and IT Strategy
22/3 - 24/3, 28/6 - 30/6, 27 ...
The pace of evolution in the digital world has never been so fast and organizations need to be flexible and…
ITIL®
ITIL® 4 Strategist – Direct, Plan & Improve
18/1 - 20/1, 15/3 - 17/3, 13 ...
This is a universal module that will be a key component of both ITIL® 4 Managing Professional and ITIL® 4…
ITIL®
ITIL® 4 Foundation (exam included)
30/1 - 01/2, 03/4 - 05/4, 12 ...
ITIL® has led the IT Service Management industry with guidance, training and certification programs for over 30 years. ITIL® 4…