Outlook 2019/365 – Level 2

New Outlook 2019 features covered in this training

• The priority inbox
• Show up to 3 time zones
• Listen and dictate your emails
• Simplified mail sorting
• Identify people in meetings you haven’t organized
• Differences between Outlook Web App and Outlook Desktop App
  • Log in to the 365 portal
  • Comparison between the 365 ToDo app and your Outlook task list
  • Comparison between the 365 Calendar and your Outlook calendar
  • Comparison between the 365 Contacts and your Outlook contacts
• Install Outlook 365 on your smartphone to always stay informed

Display Management

• Insert/delete fields (columns)
• Create and use a view

Mail management

• Apply methods to manage the inbox on a daily basis
• Conditional formatting
• Automatically manage messages using rules
• Manage spam
• Create and use email templates

Calendar management

• Differentiate an appointment with yourself or an appointment with a third party
• Make a clear distinction between several types of activity
• Bring together professional and private activities in a single agenda
• Differentiate Tasks from Appointments
• Optimally arrange the Calendar window
• Group calendars

Task Management

• Recognize the dangers of using the Inbox as a to-do list
• Create tasks from messages
• Set priorities in the task list
• Keep tasks and appointments separate
• Insert recurring tasks

Records Management

• Set access permissions and delegation rights
• Access the folders of another user who has granted access
• Organize Outlook folder structure
• Create and use archive folders