{"id":28318,"date":"2026-01-13T16:48:47","date_gmt":"2026-01-13T15:48:47","guid":{"rendered":"https:\/\/www.businesstraining.be\/training\/itil-4-specialist-create-deliver-support\/"},"modified":"2026-01-13T16:48:48","modified_gmt":"2026-01-13T15:48:48","slug":"itil-4-specialist-create-deliver-support","status":"publish","type":"training","link":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/","title":{"rendered":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver &#038; Support"},"content":{"rendered":"<p>This module covers the \u2018core\u2019 service management activities and expands the current scope<br \/>\nof ITIL\u00ae to cover the \u2018creation\u2019 of services. It focuses on the integration of different value<br \/>\nstreams and activities to create, deliver and support IT-enabled products and services whilst<br \/>\nalso covering supporting practices, methods and tools.<br \/>\nIt covers service performance aspects and provides practitioners with an understanding of<br \/>\nservice quality and improvement methods.<br \/>\nIt enables IT practitioners to continue to deliver innovative yet reliable technology-enabled<br \/>\nservices to their customers in an increasingly competitive market.<br \/>\nAn exam voucher that is valid for one year will be issued on the first day of the training<br \/>\nITIL 4 Specialist: Create, Deliver and Support course is provided by Business Training, an ATO of<br \/>\nPeopleCert<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This module covers the \u2018core\u2019 service management activities and expands the current scope<br \/>\nof ITIL\u00ae to cover the \u2018creation\u2019 of services. It focuses on the integration of different value<br \/>\nstreams and activities to create, deliver and support IT-enabled products and services whilst<br \/>\nalso covering supporting practices, methods and tools.<br \/>\nIt covers service performance aspects and provides practitioners with an understanding of<br \/>\nservice quality and improvement methods.<br \/>\nIt enables IT practitioners to continue to deliver innovative yet reliable technology-enabled<br \/>\nservices to their customers in an increasingly competitive market.<\/p>\n","protected":false},"author":6,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"training_categories":[972],"training_tags":[],"class_list":["post-28318","training","type-training","status-publish","hentry","training_categories-itil-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITIL\u00ae 4 Specialist \u2013 Create, Deliver &amp; Support - Business Training<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL\u00ae 4 Specialist \u2013 Create, Deliver &amp; Support - Business Training\" \/>\n<meta property=\"og:description\" content=\"This module covers the \u2018core\u2019 service management activities and expands the current scope of ITIL\u00ae to cover the \u2018creation\u2019 of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. It covers service performance aspects and provides practitioners with an understanding of service quality and improvement methods. It enables IT practitioners to continue to deliver innovative yet reliable technology-enabled services to their customers in an increasingly competitive market.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Training\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T15:48:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/training\\\/itil-4-specialist-create-deliver-support\\\/\",\"url\":\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/training\\\/itil-4-specialist-create-deliver-support\\\/\",\"name\":\"ITIL\u00ae 4 Specialist \u2013 Create, Deliver & Support - Business Training\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.businesstraining.be\\\/nl\\\/#website\"},\"datePublished\":\"2026-01-13T15:48:47+00:00\",\"dateModified\":\"2026-01-13T15:48:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/training\\\/itil-4-specialist-create-deliver-support\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/training\\\/itil-4-specialist-create-deliver-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/training\\\/itil-4-specialist-create-deliver-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.businesstraining.be\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITIL\u00ae 4 Specialist \u2013 Create, Deliver &#038; Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.businesstraining.be\\\/nl\\\/#website\",\"url\":\"https:\\\/\\\/www.businesstraining.be\\\/nl\\\/\",\"name\":\"Business Training\",\"description\":\"Your coach in high-end business training.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.businesstraining.be\\\/nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver & Support - Business Training","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/","og_locale":"fr_FR","og_type":"article","og_title":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver & Support - Business Training","og_description":"This module covers the \u2018core\u2019 service management activities and expands the current scope of ITIL\u00ae to cover the \u2018creation\u2019 of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. It covers service performance aspects and provides practitioners with an understanding of service quality and improvement methods. It enables IT practitioners to continue to deliver innovative yet reliable technology-enabled services to their customers in an increasingly competitive market.","og_url":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/","og_site_name":"Business Training","article_modified_time":"2026-01-13T15:48:48+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/","url":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/","name":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver & Support - Business Training","isPartOf":{"@id":"https:\/\/www.businesstraining.be\/nl\/#website"},"datePublished":"2026-01-13T15:48:47+00:00","dateModified":"2026-01-13T15:48:48+00:00","breadcrumb":{"@id":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.businesstraining.be\/fr\/"},{"@type":"ListItem","position":2,"name":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver &#038; Support"}]},{"@type":"WebSite","@id":"https:\/\/www.businesstraining.be\/nl\/#website","url":"https:\/\/www.businesstraining.be\/nl\/","name":"Business Training","description":"Your coach in high-end business training.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.businesstraining.be\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training\/28318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training"}],"about":[{"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/types\/training"}],"author":[{"embeddable":true,"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":3,"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training\/28318\/revisions"}],"predecessor-version":[{"id":28982,"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training\/28318\/revisions\/28982"}],"wp:attachment":[{"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/media?parent=28318"}],"wp:term":[{"taxonomy":"training_categories","embeddable":true,"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training_categories?post=28318"},{"taxonomy":"training_tags","embeddable":true,"href":"https:\/\/www.businesstraining.be\/fr\/wp-json\/wp\/v2\/training_tags?post=28318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}