{"version":"1.0","provider_name":"Business Training","provider_url":"https:\/\/www.businesstraining.be\/fr\/","title":"ITIL\u00ae 4 Specialist \u2013 Create, Deliver & Support - Business Training","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"IncMZamYQU\"><a href=\"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/\">ITIL\u00ae 4 Specialist \u2013 Create, Deliver &#038; Support<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.businesstraining.be\/fr\/training\/itil-4-specialist-create-deliver-support\/embed\/#?secret=IncMZamYQU\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0ITIL\u00ae 4 Specialist \u2013 Create, Deliver &#038; Support\u00a0\u00bb &#8212; Business Training\" data-secret=\"IncMZamYQU\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.businesstraining.be\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"This module covers the \u2018core\u2019 service management activities and expands the current scope of ITIL\u00ae to cover the \u2018creation\u2019 of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. It covers service performance aspects and provides practitioners with an understanding of service quality and improvement methods. It enables IT practitioners to continue to deliver innovative yet reliable technology-enabled services to their customers in an increasingly competitive market."}